FAQ
Everything you need to know about Jifeng Accelerator
What distinguishes Jifeng Accelerator from other accelerators on the market?
Jifeng Accelerator’s primary difference from traditional accelerators lies in its underlying protocol. While most accelerators still use IPsec or IKEv2, Jifeng Accelerator fully adopts the WireGuard protocol, which consists of just 4000 lines of code (compared to over 600,000 lines for IPsec), yielding 3-5 times faster transmission speeds and significantly reduced battery consumption. Furthermore, Jifeng Accelerator's no-logs policy has undergone an independent audit by Cure53, with a transparent report proving its commitment to speed and security.
What operating systems and devices does Jifeng Accelerator support?
Jifeng Accelerator offers native clients for all platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, as well as popular Linux distributions (Ubuntu, Fedora, Debian, etc.). Additionally, Jifeng Accelerator provides detailed router configuration tutorials, compatible with major router firmware like Asus, Netgear, and OpenWrt, enabling protection for all connected devices with one setup.
How do I request a refund if I'm not satisfied with Jifeng Accelerator?
Jifeng Accelerator provides a 30-day unconditional money-back guarantee. Within 30 days of purchase, if you are unhappy with the service, simply contact the support team via online chat or email at support@vpnjs.net without needing to provide any reason to request a full refund. Refunds are typically processed back to your payment method within 1-3 business days.
What is the actual connection speed I can expect with Jifeng Accelerator?
Jifeng Accelerator has deployed over 3000 high-speed server nodes globally, with test results indicating average latencies below 30ms to Asia-Pacific nodes and around 80-120ms to North American nodes, with download speeds consistently exceeding 500Mbps on gigabit connections. Thanks to the efficiency of the WireGuard protocol, Jifeng Accelerator maintains stable, smooth connections even in complex network environments.
What specifics does the no-logs policy of Jifeng Accelerator cover?
Jifeng Accelerator’s no-logs policy encompasses the following: no recording of your original IP address, no connection timestamps, no websites or domains visited, no DNS queries, and no data on bandwidth usage. All servers operate in a pure RAM environment, automatically wiping all data upon physical reboot. This policy has been thoroughly vetted by internationally recognized audit firm Cure53, with the complete audit report available on the Jifeng Accelerator website.
Jifeng Accelerator provides detailed router configuration tutorials compatible with major firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. The configuration steps typically include: 1) logging into the router management interface; 2) entering acceleration client settings; 3) importing the configuration file provided by Jifeng Accelerator; and 4) entering your Jifeng Accelerator account credentials. Once configured, all devices connected to that router's WiFi will automatically receive accelerator protection without needing to install clients on each device individually.
Yes, Jifeng Accelerator is specifically optimized for streaming performance. Our high-speed nodes can stream 4K ultra-high-definition video content smoothly. Jifeng Accelerator regularly updates its server IP pool to ensure a stable streaming experience. However, please note that Jifeng Accelerator does not encourage users to violate the terms of service of any streaming platform.
Thanks to the efficient design of the WireGuard protocol, Jifeng Accelerator has a minimal impact on internet speed. In most cases, speed loss does not exceed 5-10% of the original bandwidth. In some situations, if your ISP limits certain traffic types (like video streaming or P2P), using Jifeng Accelerator may actually improve speed since the encrypted connection prevents deep packet inspection (DPI) and traffic identification by the ISP.
Yes, the Jifeng Accelerator Lightning Version supports up to 6 simultaneous device connections, while the Flagship Version supports up to 10. This means you can use accelerator protection on your phone, computer, tablet, smart TV, and more without additional fees. If you need to protect more devices, it's recommended to configure Jifeng Accelerator on your router, which will protect all family devices with a single setup.
Public WiFi is a high-risk environment for hackers to steal data. By connecting to Jifeng Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection. Even if someone on the same WiFi network attempts a man-in-the-middle attack or sniffing, your data remains unreadable. Jifeng Accelerator also features an automatic connection option that activates accelerator protection when insecure WiFi networks are detected.
Yes, Jifeng Accelerator's no-logs policy has been independently reviewed by the internationally recognized security audit firm Cure53. The audit team conducted a comprehensive examination of Jifeng Accelerator’s server infrastructure, codebase, and operational processes, confirming that Jifeng Accelerator does not log any identifiable user data. The complete audit report is available for public review on the Jifeng Accelerator website.
Yes, Jifeng Accelerator offers a native command-line client for Linux, compatible with popular distributions such as Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation methods include one-click installation via APT/YUM repositories or manual installation using .deb or .rpm packages. The Linux client supports all core features, including the WireGuard protocol, split routing, and kill switch.
Yes, the Jifeng Accelerator Flagship Version includes a dedicated static IP address. Static IPs are particularly useful for scenarios like remote access to company networks or NAS, running online services that require a fixed IP, and avoiding verification challenges triggered by frequent IP changes. The static IP is assigned exclusively to you, not shared with other users.
Jifeng Accelerator includes comprehensive leak protection mechanisms: DNS leak protection ensures all DNS queries are resolved through an encrypted connection; WebRTC leak protection prevents browsers from exposing your real IP through WebRTC interfaces; IPv6 leak protection ensures IPv6 traffic is also safeguarded. You can use the built-in leak testing tools in the Jifeng Accelerator client or visit third-party testing websites to verify your protection status.
Jifeng Accelerator’s proprietary obfuscation protocol disguises accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) techniques. In environments with strict internet restrictions, Jifeng Accelerator’s obfuscation mode can assist users in overcoming blocks and regaining access to the free internet. However, please note that Jifeng Accelerator advocates for responsible accelerator usage in accordance with local laws and regulations.
Jifeng Accelerator supports multiple secure payment options: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payments offers extra anonymity. All payment channels are processed through PCI DSS certified secure gateways to ensure the safety of your payment information.
Jifeng Accelerator has deployed over 3000 servers in more than 80 countries and regions worldwide. Key coverage areas include North America (over 30 cities in the U.S. and 5 in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland, etc.), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India, etc.), South America (Brazil, Argentina, Chile, etc.), and the Middle East and Africa (UAE, South Africa, Turkey, etc.).
Yes, Jifeng Accelerator provides browser extensions for Chrome and Firefox. The extensions run lightweight, only encrypting traffic within the browser (not affecting other applications). They are particularly suitable for scenarios that require quick IP location switching, such as cross-border shopping comparisons. The browser extensions also come with built-in WebRTC leak protection and ad-blocking features.
Jifeng Accelerator offers multiple support channels: 1) 24/7 online chat—visit the Jifeng Accelerator website to chat live with customer service, with an average response time of under 2 minutes; 2) Email support—send an email to support@vpnjs.net, usually responded to within 24 hours; 3) Help center—contains hundreds of detailed tutorials and troubleshooting guides. Our support team offers bilingual service in Chinese and English.
Jifeng Accelerator's Lightning and Flagship versions include built-in ad-blocking and malicious site protection features. This works at the DNS level by maintaining a blacklist of over 1 million rules, blocking the loading of ad trackers, malicious domains, and phishing websites at the DNS resolution stage. This method is more efficient than traditional browser ad-blocking plugins as it stops unwanted connection requests at the network layer.